Why choose Cisco Powered Managed Services?
 

What are managed services and what can they do for me?
 

Managed services are those that the provider manages and delivers over its own network to partners and customers on a subscription basis, according to terms of a service-level agreement. Managed services allow small & medium businesses (SMBs) to deploy best-in-class networking and communications capabilities through NetServices. NetServices purchases and maintains the necessary equipment to provide managed services. The Service Provider owns the equipment and software, sparing the customer the capital investment; and also performs defined network management tasks that the customer has decided to out-task. NetServices managed services can be hosted, meaning we host the equipment within our data centre.

Advantages include:

• Avoid up-front capital expenditures in favour of operating expenditure - allows your growing business to invest in more relevant business projects
• Reduce cost and risk of retaining specialized/dedicated/expert staff
• Reduce continuous requirements to update skills and accreditations
• Reduce technology risks through upgrade options - Service Provider upgrades technology as it becomes available
• Get reliable business appropriate levels of services at a predictable monthly cost (rather than a variable cost) - pay for what you use; pay as you grow
• Gain competitive edge by running your business on latest technology and service provider class infrastructure - including SLAs
• Reduce total-cost-of-ownership (TCO)
• Gain peace of mind - off-site services allow for Business Continuity Planning and rapid disaster recovery.

Managed services can include connecting your branch office to your HQ (voice and data), provisioning of feature rich telecom systems and providing network security for your entire business (Intrusion Prevention and Intrusion Detection, Firewall)

Why Cisco Powered Managed Services?

Managed services designated as Cisco Powered signify that NetServices:

• Uses industry-leading Cisco solutions and technologies in delivering the managed service
• Meets high standards of operational excellence and customer service and support
• Supplies reliable, industry-leading services that enable advanced applications based on Cisco equipment and technology
• Delivers managed services in accordance with industry best-practices using operations based on ITIL
• Provides relevant SLAs and reporting for service
• Built a service using Cisco technologies end-to-end
• Passed audits for quality and reliability
• Provides a premium end-user experience